This article details how to interact with the Precisely Customer Community, a site that provides self-service tools and a direct window into the database used by Precisely Support Engineers.
The Precisely Customer Community allows users to :
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Search the knowledge base to find answers to your questions as you create Cases.
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Create, update, and monitor your active Cases or view historical Cases.
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Access links to easily submit new ideas or comment on existing ideas in a way that is visible and transparent to all participants. You also have the unique opportunity to contribute to an idea's overall popularity by voting for the idea.
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Access links to the Knowledge Communities Forum to discuss products and learn new techniques from peers and product experts.
Access the Precisely Customer Community
Navigate the Precisely Customer Community
Navigate the Precisely Knowledge Base
Access Account and Contact Information
Access Support Resources
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