This article details how to interact with the Precisely Customer Community / Precisely Partner Community, a site that provides self-service tools and a direct window into the database used by Precisely Support Engineers.
The Precisely Customer Community allows users to :
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Search the knowledge base to find answers to your questions as you create Cases.
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Create, update, and monitor your active Cases or view historical Cases.
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Access links to easily submit new ideas or comment on existing ideas in a way that is visible and transparent to all participants. You also have the unique opportunity to contribute to an idea's overall popularity by voting for the idea.
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Access links to the Knowledge Communities Forum to discuss products and learn new techniques from peers and product experts.
Access the Precisely Customer Community / Precisely Partner Community
Navigate the Precisely Customer Community / Precisely Partner Community
Navigate the Precisely Knowledge Base
Access Account and Contact Information
Access Support Resources
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