Salesforce

Raising an Enhancement Request for Precisely Software and Data Products

« Go Back
Title
Raising an Enhancement Request for Precisely Software and Data Products
Raising-an-Enhancement-Request-for-Precisely-Software-and-Data-Products
About this article
000013397
Article Details

This topic is part of a series of articles about the Precisely Customer Community. For the complete list of topics, you can visit: How to Access and Use the Precisely Customer Community.

The Precisely Ideas Community provides an open and collaborative channel to submit your innovative product enhancement request, i.e., Ideas around Precisely's existing and future offerings. You can easily submit new ideas or comment on existing Ideas in a way that is visible and transparent to all participants. You also have the unique opportunity to contribute to an Idea's overall popularity by promoting the Idea.

The Precisely Product Management team will review Ideas based on many factors and evaluate their potential for inclusion in our short and long-term development plans. Our team may contact participants who have submitted or commented on an Idea. Your contact information will not be used for any other purpose. We value your contribution to making Precisely offerings even better and look forward to seeing your Ideas.

If you have access to the Customer Community, Partner Community (Partner only), or Knowledge Communities, then you will have access to the Ideas Community.

Once you have logged into the Ideas Community, you can use the search Ideas to see if an existing Idea exists. If it doesn't exist, you can select the Add a new Idea button to raise your Idea. Once selected, you can then choose the product you wish to raise the Idea against and then complete the rest of the form

Your Idea - This is a one-sentence summary of the Idea
You can then go ahead and provide a detailed description of your Idea, including images and attachments.

Because Product Management uses the information provided here to make decisions as to which Ideas are considered for future product development, it is in your best interest to provide as much detail as possible regarding the request and the business case/reasons for it.


Once you have completed your Idea, you can then select the Share Idea button to submit the Idea. Your Idea will appear against the product you selected when you created it, as well as the My Ideas menu item for quick access to any Idea you have raised.

Anyone in the Ideas Community can vote on the Ideas, with each vote counting as 1. You can only vote once on an Idea. If you vote in error, selecting vote again will remove your vote. Any Ideas you have voted on will appear in the My Votes menu item.

If you want to follow an Idea, after selecting the title to open it for reading, you can use the Subscribe button to be notified about changes to the Idea. Any Idea you have subscribed to will appear under the My Subscriptions menu item.

Product Management may ask questions about the Idea and keep its status up to date using the following statuses.

 

NewThe enhancement has been submitted but has not yet been reviewed by the Product Manager.
More Information Requested The Product Manager has asked the submitter for more information to understand the requested enhancement better.
Not Implementing at this time The requested enhancement is not something we will consider for the product at this time.
On the Backlog The enhancement requested is under consideration, but it is in our product backlog and not currently scheduled for a release.
Future Consideration The requested enhancement is something we may consider in the future, but it is not currently on the roadmap or in our backlog.
On the Roadmap The enhancement requested is currently scheduled for a future release
Now Available The enhancement requested has been released or is already available in the product.

 

You are also able to sort by Recent, Trending, and Popular Ideas when in a product category. You can also filter by Status when in a product category. Both filters are at the top right of the product category area. Selecting the product again on the left-hand side will remove the focus from that product and bring you back to all products.

Tips for a Strong Idea Submission

  • Provide clear business impact and use cases.
  • Include supporting examples or screenshots.
  • Encourage peers to vote on your idea to increase visibility.
  • Make sure your idea is NOT a duplicate of an existing idea.
    • If you find a similar idea, upvote it and add additional context, use cases, supporting examples, or screenshots in the comments section.

 
Additional Information
NA
How-To

Powered by