This topic is part of a series of articles about the Precisely Customer Community. For the complete list of topics, you can visit: How to Access and Use the Precisely Customer Community.
Alternatively, you can use the Knowledge tab to browse the Precisely Knowledge Base. Knowledge Base Articles are categorized by topics, from Client Service to Technical Support to product-related.
Select the lowest-level topic (indented) to find the most relevant articles related to your question or issue (for example, Data feedback – incorrect content)
Selecting a topic will show you all published Articles related to that topic (sorted by most recent Publication Date). You can also browse related topics on the right side of the page:
Select the title of the Article to view more information, including Instructions/Information, Product Version, Issue, Cause, and Resolution.
If the Article contains any public documentation, you can access that information in the Files component on the right side of the page. If the Article does not answer your question, you can browse the Related Articles component to find more information.
By logging into the Customer Community/Partner Community, you can find additional knowledge articles that may not be available on the public site or via search engines.
